The 5 Quality profiles
Enforcer
The guardian of compliance
Letter of the rule · The system
Portrait
For you, a rule is there to be applied, and a deviation is a deviation, however small. You are rigorous, you keep your records and you don’t like compromising on compliance, even under pressure. Your area is often the one that does best in inspections.
💪 Strengths
- Rigour and consistency, even under pressure
- Guarantor of compliance: you are ready for an inspection
- You hold the line when others let it go
👁 Blind spots
- Rigidity: applying a rule without asking whether it still serves its purpose
- Over-quality: checks and formalities that pile up without adding control
⚠️ When it goes wrong
Every deviation becomes a fault. People end up hiding their errors rather than reporting them, and real quality declines while displayed compliance looks perfect.
🤝 Working with an Enforcer
Involve them in simplifying the rules: their rigour is invaluable for checking that simplification doesn’t create risk.
The other profiles: Tinkerer · Cautious One · Competitor · Visionary