The 5 Quality profiles
Tinkerer
The resourceful one who keeps the machine running
Spirit of the rule · My own area
Portrait
When something gets stuck, you find a solution. You know the tricks of the trade, the people to call, the ways of doing things that work. For you, a rule is a means, not an end: if the intention is respected, you don’t see the point of complicating things.
💪 Strengths
- Responsiveness: you don’t get stuck when something unexpected happens
- In-depth knowledge of the shop floor and its realities
- A practical sense much appreciated by the team
👁 Blind spots
- Your solutions often stay in your head: neither recorded nor shared
- What is “obvious” to you isn’t obvious to an auditor or a newcomer
⚠️ When it goes wrong
Workarounds become the invisible norm: everything works, but nobody really knows how any more, and the day it breaks, there’s nothing to help understand it.
🤝 Working with a Tinkerer
Draw on their shop-floor know-how to improve documents: they are often the one who knows why a procedure doesn’t work.
The other profiles: Cautious One · Enforcer · Competitor · Visionary