About the Académie de la Qualité efficace

Quality isn’t won in the office.It’s won at the workstation.

Pharmacists and experts with backgrounds in production and quality assurance, we support pharmaceutical sites in transforming their Quality, from crisis situations to lasting improvement.

Our story

The Académie de la Qualité efficace was born of an observation made on dozens of sites: the same problems come up everywhere. Deviations piling up, human errors “dealt with” through reminders and extra checks, batch records getting heavier and heavier, Quality teams spending their days catching up rather than supporting the shop floor.

Arnaud Huc, an industrial pharmacist, founded the Académie to offer something different: simple methods, proven on the shop floor, that tackle causes rather than symptoms. ELEMENTAIRE for deviation investigation, the ergonomic batch record, SENTINELLE for human error, and approaches to quality management and quality culture.

Today, our clients often call on us in an emergency: an inspection to prepare for, an exploding backlog, nonconformities that keep coming back. We help them get out of the crisis, then build a Quality that doesn’t lead them back into it.

15+ yearssupporting pharmaceutical sites with methods that have proven their worth

30+pharmaceutical sites supported with our methods

1 000+people trained in the ELEMENTAIRE method online

FDAa method recognised as good practice by an inspector, on a site where it was deployed

How we work

A consultant observes an operator at her workstation

1The shop floor first

We observe tasks, we listen to operators and investigators. Solutions come from the reality of the workstation, not from an office.

A consultant untangles a knot of cables and procedures to produce clear sheets

2Simple and effective

Fewer unnecessary checks, less superfluous data, clear methods. More effective Quality is also more robust Quality.

A consultant runs a playful workshop with cards and a fresk

3Built to last

We train, coach and equip your teams, with a real element of play, so they stay in control once our assignment is over.

The team

Our experts and coaches support your teams in making Quality effective day to day.

Arnaud Huc

Founder, industrial pharmacist

An expert in operational Quality, Arnaud founded the Académie de la Qualité efficace after hands-on experience and more than ten years of specialist Quality consulting.

He designs the Académie’s methods to address the most common problems on production sites: human error, ineffective Quality processes, autonomy that is hard to develop on the shop floor.

A board game enthusiast, he brings a real element of play to training, so that everyone has a memorable experience.

Areas: Methods, deviations, human error, quality culture

Paul-Adrien Mathon

Partner, industrial pharmacist

An industrial pharmacist, Paul-Adrien spent more than ten years in roles close to the shop floor, in quality as well as production, in several countries.

This variety showed him how much the same problems recur from one site to the next. He deploys innovative approaches to eliminate them, and to give Quality teams time back for what really matters: supporting the shop floor and continuous improvement. He also hosts our podcasts.

Areas: Quality management, continuous improvement, podcasts

Mélanie Senn

Pharmacist, coach and expert

More than fifteen years’ experience as an operational pharmacist and process owner in the pharmaceutical industry: deviations, change control, quality review, CAPA and batch release.

A batch record expert, she quickly spots what complicates teams’ lives and proposes simplifications suited to each organisation, with ingenuity and creativity.

Areas: Batch records, release, quality processes

Romain Benoît

Chemist, coach and expert

A chemist by training, Romain started in research and development at a manufacturer of pharmaceutical intermediates: process development and scale-up, production, quality control and quality.

Specialising in deviation investigation, he develops tools that improve sites’ day-to-day work and adapts them to each situation.

Areas: Deviation investigation, shop-floor tools

Chloé Leenhardt

Process specialist, coach and expert

Chloé started in the pharmaceutical industry in supplier quality assurance, then product quality, then QHSE investigation, before becoming a process specialist in food supplements.

She joined the Académie to help sites restore the full meaning of Quality, with a global, cross-functional view of processes and GMP.

Areas: Quality processes, investigation, flows

The Effective Quality Brigade: reinforcing your teams, consultants trained in our methods and supervised by the Académie, operational from day one.

Discover the Brigade

Our partners

SinfonyOur partner for documentation and training that are useful at the workstation.

Bio15PharmaOur partner for Effective Quality Brigade reinforcements.

GordiosOur partner for Polton, the deviation investigation AI.

Let’s work together

A situation to unblock, an inspection to prepare for, or keen to join the team? Let’s talk.