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Resources

Our podcasts, videos and articles, and free tools to take stock of your Quality.

Articles

Quality cultureThe real quality problem? What you let slip by every day

Behind every deviation, dozens of small warnings went unnoticed. How to capture and handle weak signals simply, to move from reactive to proactive Quality.

9 June 2026 · 3 min read
OrganisationQuality organisation: why your teams are running without getting anywhere

People jumping from one topic to another, meetings piling up, the medium term always sacrificed. Why a team loses capacity, and how to align it with its processes to do more with the same people.

12 May 2026 · 3 min read
Human errorHuman error: what if we stopped looking for someone to blame?

“Human error” is often the conclusion of an investigation, when it is a symptom. Why reminders of the rules and extra checks don’t work, and how to find the real causes.

27 April 2026 · 3 min read
Batch recordsCorrecting a batch record: why systematically sending it back to production is counterproductive

Sending every batch record back to production for a minor correction takes ten times longer, weakens data integrity and demotivates teams. How to correct directly, with clear rules and rigorous traceability.

31 March 2026 · 3 min read
ReleaseRelease lead time: why the average lies to you

A reassuring average release lead time can hide batches waiting for weeks. Box plots, FIFO and bottlenecks: three keys to understanding your release flow and making it reliable.

10 February 2026 · 3 min read
Deviations and CAPACAPA effectiveness review: what’s the point, and how do you make it useful?

Checking that a CAPA has been implemented doesn’t prove it is effective. Which CAPAs to assess, how to define effectiveness from the design stage, and what to do with an ineffective CAPA.

15 January 2026 · 3 min read
Batch recordsElectronic batch record: finally building trust in traceability

Electronic batch record: how to succeed with EBR digitalisation, make traceability reliable, reduce errors and speed up batch review in the pharmaceutical industry.

27 November 2025 · 3 min read
Quality cultureThe 7 cognitive biases that sabotage our decisions in pharmaceutical Quality (and 3 ways to defuse them)

Releasing a batch, classifying a deviation, choosing a CAPA: our quality decisions go through mental shortcuts. The 7 most common cognitive biases in the pharmaceutical industry, and how to protect yourself from them.

7 November 2025 · 4 min read
Quality cultureQuality culture in the pharmaceutical industry: the real diagnosis (spoiler: it’s not a poster)

Quality culture in the pharmaceutical industry isn’t just posters or successful audits. The 4 maturity levels (Endure, Defend, Master, Anticipate) and why Lean or “right first time” are useless without a solid cultural foundation.

7 November 2025 · 3 min read
Quality cultureWhen “right first time” is no longer enough: towards a proactive quality culture

Every quality professional dreams of right first time. But is it the real marker of a strong quality culture on a pharmaceutical site? Why you need to move from reactive to proactive Quality, and where to start.

7 November 2025 · 3 min read
Change controlChange control: a poorly described change is a poorly assessed change

The description of the change carries everything in change control. Why describing a change is a skill, how to assess it in committee (impacts, risks, effort) and why it must be managed through to closure.

29 April 2025 · 3 min read
Batch recordsChecklists in the batch record: a false sense of security?

Tick boxes, signatures at every step, double checks: checklists are reassuring, but they end up being filled in mechanically. When they really protect, when they do harm, and how to make errors visible.

25 March 2025 · 3 min read
ManagementVisual management in Quality: why your dashboards are useless (and how to fix it)

Endless indicators, meetings that overrun, actions never followed up. The simple rules of visual management that works: a well-designed board, short rituals and clear operating rules.

26 February 2025 · 3 min read
Quality cultureTask observation: whatever you do, not an audit

Observing a task seems simple. Yet, done badly, task observation becomes a disguised audit that puts teams on the defensive. How to prepare it, carry it out and turn it into concrete improvements.

20 September 2024 · 3 min read