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User manual · GMP Memory Box

Set up your GMP Memory Box in 10 minutes

You are holding the world’s first GMP Memory Box: congratulations to you and your team! Owning the tool does not mean knowing how to use it. Make yourself comfortable: this manual talks you through everything in 10 minutes, by the clock.

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Why use a GMP Memory Box rather than anything else?

− 80%attention in an adult after 10 minutes (Dr John J. Medina, Brain Rules)
20–30%of the information received is retained after two weeks (Hermann Ebbinghaus, the forgetting curve)

And GMP training sessions are spaced too far apart for memory to consolidate.

The GMP Memory Box fights the forgetting curve with a simple system: reactivate memory every day, for a few minutes, to anchor learning for the long term. It replaces your annual GMP training with fast, continuous learning.

The forgetting curve: the share of information retained drops quickly in the days after a training session

What is a memory card?

Memory cards are based on the children’s “Brain Quest” cards: a question on one side, the answer on the other. Questions come in several forms: open questions, true or false, find the odd one out in a list…

Example of a memory card: the question on the front, the answer on the back

Three levels of difficulty

Level 1 · blueEasy, for operators and technicians
Level 2 · yellowMedium, for supervisors and middle managers
Level 3 · redDifficult, for directors and quality assurance teams

What’s in the box

With the cards, the manual and the dividers, you will build a fast, effective learning system.

112GMP memory cards
28blank cards to create your own
4dividers to organise the cards
1user manual (this page)

How a card moves between the 4 dividers

Each card moves from one divider to the next over the year.

Unseen cardsThe starting stock: every card not yet covered.
Current period – Cards to be seenThe 10 cards chosen for the month.
Current period – Cards already seenThe month’s cards once read with the team.
Current year – Cards already seenNotions already learnt this year, ready to be checked.

Monthly preparation

Each month, one person chooses the cards to cover during the month. Ideally, all departments use the same cards, to make it easier to communicate about the event, but this is not a requirement.

For example, a site working a five-day week selects 10 cards each month. These 10 cards are the 10 notions reviewed, discussed and learnt during the month. The following month, 10 new cards are selected, and so on.

At the start of each month

  1. Move the 10 cards behind the “Current period – Cards already seen” divider to behind the “Current year – Cards already seen” divider.
  2. Take the 10 cards for the month from behind the “Unseen cards” divider and place them behind the “Current period – Cards to be seen” divider.

Daily use

Ideally, do the exercise at the end of the daily team meeting (shift handover, short-interval management…). If you don’t hold a daily meeting, set aside a 5-minute slot with each team.

The supervisor draws 2 new cards every day.

For each card

  1. The supervisor draws a card and reads the first side Side A.
  2. The team comes up with an answer, which may not be right the first time.
  3. The supervisor turns the card over and reads the answer Side B.
  4. They put the card behind the “Current period – Cards already seen” divider.
  5. Start again with a new card.

The rhythm over a month

Week 12 cards a day: the whole team has seen the month’s 10 notions.
Week 2Each notion has now been seen twice.
Week 3Same procedure.
Week 4End of the month: back to monthly preparation.

What to do with the “Current year – Cards already seen”?

These are the cards already seen this year: employees have already taken these notions on board. The supervisor can walk around the workshop, ask each operator about 2 cards drawn at random from behind this divider, and record the result in their GMP training follow-up.

Remember

If results are not 100% at first, that’s fine: this method works over time. Encourage teams to practise on their own, and leave an up-to-date box in the break room!

Don’t stop there!

Create your own cards

Memory cards are a great way to spread company culture and topics beyond quality: health and safety, product knowledge… One of the best uses: matching products with their active ingredients, or their main uses.

Company values, specific equipment, PPE for a hazardous material… The possibilities are endless, and the box includes blank cards for this.

Host the “GMP Champions”

At the end of the year, hold a championship and reward the GMP champions for their ability to answer the cards.

Your site’s communication team can help you build the event around the GMP Memory Box.

Looking for more innovative training?

Get in touch with the Académie de la Qualité efficace: contact@a-qe.eu

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